PyForge Support
Questions, ideas, or a problem with a purchase? We're here to help.
Include your device model, iOS version, and what you were doing when the problem happened.
Common questions
How do I restore my PyForge Pro purchase?
Open the app, go to the Me tab, and tap "Restore Purchases". Make sure you're signed in with the same Apple ID you used to buy it.
How do I cancel my subscription?
Open the Settings app on your iPhone or iPad, tap your name at the top, then Subscriptions, then PyForge Pro, and choose Cancel. You keep Pro until the end of the current billing period.
The app says I'm offline / lessons won't load
PyForge runs fully offline once installed. If a lesson fails to open, force-quit the app and reopen it. If that doesn't help, delete and reinstall the app (your progress is stored on the device, so back up anything important from the Lab first).
My code won't run / I get an error I don't understand
That's what Nova is for — your robot mentor explains every error in plain English. If Nova's explanation doesn't make sense, email us the code and the error message and we'll take a look.
How do I turn off ads?
PyForge Pro (Monthly, Yearly, or Lifetime) removes all ads. Tap "Get Pro" in the sidebar or the Me tab. Users under 13 always get child-directed, non-personalized ads.